React Pump 1 & 2 Brass Head Exchange
If your RP1 or RP2 pump is still spinning but not pumping water, it likely has one or both of these issues:
- Worn wet side seals
- Damaged, stuck, or debris-jammed head valves
Easy Brass Head Exchange (NZ Customers Only)
Instead of sending your entire pump back for servicing, you can opt for a brass head exchange—a 2.5kg replacement part that fits in an A4 courier bag.
How It Works:
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Order a reconditioned brass head with new seals and valves from the dropdown menu.
- We test it on our bench pump to ensure 100% functionality before shipping.
- Once received, simply swap out your old brass head—this takes less than 5 minutes.
- Apply anti-seize copper grease to the 8 head bolts to prevent rusting.
- Return your worn brass head using the same packaging, along with a copy of your invoice or invoice number.
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Return within 14 days to avoid a $150 surcharge.
📦 Return shipping cost: Typically $10–$20 (paid by the customer).
Additional Menu Options:
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New Brass Head: Keep a spare on-site for minimal downtime.
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Reconditioned Head (No Exchange Required): Purchase a spare without returning your old one.
Keep a backup head and seals on hand for easy servicing when needed!